ITS Services for D-ITET
ETH Zurich
IT Services
CxS Customer Experience and Solutions
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ITET Service Desk
+41 44 632 06 06
EEH, HPE, APS, IEF, MWE, PES:
servicedesk-itet@id.ethz.ch
TIK
servicedesk-tik@id.ethz.ch
Ife
servicedesk-ife@id.ethz.ch
IfA
servicedesk-ifa@id.ethz.ch
ETZ G 64.2
Gloriastrasse 35
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Account management
2 Factor authentication (2FA)
ETH user account
Guest accounts
Leaving ETH
Communication
Synchronize Matrix Chat Rooms
Microsoft Teams
Zoom
Adobe CC General Order Procedure
Mobile phone
Telephony
Email and calendar
Share and delegate your mailbox
Email certificates
Phishing and mail spoofing
Mail filter with Mailcleaner
Shared mailboxes
Outlook calendar functions
Room mailboxes
Restore deleted emails/items
Outlook autocomplete list
Network
Wired network
Wi-Fi (Wireless LAN)
VPN
Internet abroad with eduroam
Printing
Printing
Add a printer (macOS)
Add a printer (Windows)
Services
Scientific Compute Clusters
Code Versioning and Repository
ETHIS
Academic applications
Software
Getting software
Adobe Products
Software catalogue
Office 365
Storage
polybox
Data exchange
Group public drive
Windows: Map network drive
Windows: Recover deleted files
macOS: Connect remote folder
Using external Cloud Services
Workplace
Apple devices
TIK ssh jumphosts
Purchasing procedures
Windows: Personal data
Being abroad
Local administrator account
Opening hours
Our main opening hours are
09:00 - 11:30, 14:00-16:30
If you cannot reach us outside of our opening hours, please contact the
ID Service Desk
or, in an emergency, the
Emergency Desk
Important links
ID CxS - Info Hub
IT Knowledge Base
Useful links
IT Service catalogue
Documents and publications
Categories
Account management
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Communication
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Email and calendar
(9)
Network
(4)
Printing
(3)
Services
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Software
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Storage
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Uncategorised
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Workplace
(6)