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ITS Services for D-ITET

ITET Service Desk

  • +41 44 632 06 06
  • EEH, HPE, APS, IEF, MWE, PES: servicedesk-itet@id.ethz.ch
  • TIK
    servicedesk-tik@id.ethz.ch
  • Ife
    servicedesk-ife@id.ethz.ch
  • IfA
    servicedesk-ifa@id.ethz.ch
  •  ETZ G  64.2 
    Gloriastrasse 35

Search Posts

  • Account management
    • 2 Factor authentication (2FA)
    • ETH user account
    • Guest accounts
    • Leaving ETH
  • Communication
    • Synchronize Matrix Chat Rooms
    • Microsoft Teams
    • Zoom
    • Adobe CC General Order Procedure
    • Mobile phone
    • Telephony
  • Email and calendar
    • Share and delegate your mailbox
    • Email certificates
    • Phishing and mail spoofing
    • Mail filter with Mailcleaner
    • Shared mailboxes
    • Outlook calendar functions
    • Room mailboxes
    • Restore deleted emails/items
    • Outlook autocomplete list
  • Network
    • Wired network
    • Wi-Fi (Wireless LAN)
    • VPN
    • Internet abroad with eduroam
  • Printing
    • Printing
    • Add a printer (macOS)
    • Add a printer (Windows)
  • Services
    • Scientific Compute Clusters
    • Code Versioning and Repository
    • ETHIS
    • Academic applications
  • Software
    • Getting software
    • Adobe Products
    • Software catalogue
    • Office 365
  • Storage
    • polybox
    • Data exchange
    • Group public drive
    • Windows: Map network drive
    • Windows: Recover deleted files
    • macOS: Connect remote folder
    • Using external Cloud Services
  • Workplace
    • Apple devices
    • TIK ssh jumphosts
    • Purchasing procedures
    • Windows: Personal data
    • Being abroad
    • Local administrator account

Opening hours

Our main opening hours are

09:00 - 11:30, 14:00-16:30


If you cannot reach us outside of our opening hours, please contact the ID Service Desk or, in an emergency, the Emergency Desk

Important links

  • ID CxS - Info Hub
  • IT Knowledge Base
  • Useful links
  • IT Service catalogue
  • Documents and publications

Categories

  • Account management (4)
  • Communication (6)
  • Email and calendar (9)
  • Network (4)
  • Printing (3)
  • Services (4)
  • Software (4)
  • Storage (7)
  • Uncategorised (2)
  • Workplace (6)
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