Welcome to ETH and the IT Services! The IT Services department supports education, research and administration by providing services relating to information and communication technology. It also runs the extensive infrastructure, information systems and applications required for this. Find all information about ETH IT Services here.
Support To get help please of if you have questions, please use our web form Login With your ETH documents you have received a login name and initial password. Before you can use your username to access ETH services and resources you have to change the initial password and set two new passwords. The user name […]
You can easely configure your phone online with the help of your browser (Internet Explorer, Safari, Mozilla Firefox or Chrome). (This is only possible with the IP phone “Open Stage 40”) At the phone With your browser (when you got the IP number, see left column) First you have to find out the IP […]
The IT Services has launched a new newsletter in 2013 under the name “inside|out”. “inside|out” appears three times annually in German and in English and focuses on three main IT topics. The ITS hopes the newsletter will allow outsiders a better awareness of its services and foster cooperation with other ETH members. Please visit inside|out.
ETH-, PIA- or Non PIA-Printer? Please check the printer list.
If you experience problems with an application, we will first ask you if you have attempted a „repair“. If neither “repair” nor “unload” fixed the problem, please contact us by our web form.
Backup A backup of the files and folders on server gess-fs (personal home folder) and the NAS (group storage) is made daily by TSM (Tivoli Storage Manager) with a 3 month retention time. There is no backup for data stored on local disks. Previous Versions Additionally, 6 snapshots (checkpoints, aka previous versions) are taken on the […]
In general At ETH you have to use these passwords: the ETH password for email (Active Directory) and the ETH password for web applications, AAI (LDAP) the ETH network password Detailed instructions and tutorials you will find in the IT Knowledge Base ETH password for email (Active Directory) and the ETH password for web applications, […]
At ETH you will find different network ID assigned to the network access points: eduroam / eduroam-5 Recommended for ETH members. see WLAN Also for Visitors from universities using Eduroam may use this network to connect to the internet by providing there username and e-mail-domain of the home university (login@homeuniversity). For ETH members login is: <username>@gess.ethz.ch / <username>@gess-afz.ethz.ch […]
Dispite of the fact that Office has an auto save feature you should periodicaly press Ctrl+S to save your document. So you always have a quite uptodate version of your file in case you accidentely close it without saving or the sofware runs in an error.
