Messages that have been classified as “spam” will be marked with “{SPAM?}” in the Subject: line.
If you would prefer that suspected spam messages are held in your MailCleaner quarantine, you may
activate that function by going to https://mailcleaner.ethz.ch/ and logging in with your ETH user
name and ETH password for email (Active Directory). Click “Configuration”, then click “Address
settings”, then select “retain in quarantine”, then click “Save”. Note that you may still receive
spam-tagged mail that has been sent to distribution lists.
The https://mailcleaner.ethz.ch/ interface may also be used to add addresses or domains to your
personal blacklist or whitelist.
Information about MailCleaner, our filtering policy and addresses for reporting undetected spam,
phishing and virus messages may be found at:
https://www.ethz.ch/services/en/it-services/catalogue/email-calendar/mailfiltering.html
See the MailCleaner section under “Instructions/FAQ/How-To”.
For further questions, please contact your local ISG or the ITS Service Desk.