Category: Communication

Softphone / UC-Client

All employees have the option to migrate their personal phone numbers themselves via the Phone Control Center or the IT Shop to the Softphone (UC) solution.   Telephone Migration to Softphone (UC) The Softphone (UC) is based on the product “OpenScape UC” from Unify, the supplier of our previous telephony solution. From the end of […]


ETH Zurich uses Adobe Ex­pe­ri­ence Man­ager (AEM) for their of­fi­cial web­site con­tent man­age­ment sys­tem (WCMS/CMS), in­cor­po­rat­ing as a stan­dard, the of­fi­cial ETH cor­po­rate de­sign. Web con­tent is edited and main­tained in a de­cen­tralised fash­ion. Thus, or­gan­i­sa­tional units carry the in­di­vid­ual re­spon­si­bil­ity for their web­sites and cre­ate and up­date their con­tent them­selves.  General information (Web Consultant, […]

Newsletter tool

The majority of modern newsletter tools are offered as a cloud solution. However, this means they do not meet the legal requirements of the ETH in regards to privacy. The IT Services group provides Inxmail, which is a tool that is hosted internally (the data is stored at ETH) and is connected to our database. […]


Sympa is a mail list system that offers closed and open mail lists. Additionally it offers moderated and unmoderated discussion groups with searchable mail archives and a common storage area for exchanging files. Please find all information about Sympa here.


The IT Services has launched a new newsletter in 2013 under the name “inside|out”. “inside|out” appears three times annually in German and in English and focuses on three main IT topics. The ITS hopes the newsletter will allow outsiders a better awareness of its services and foster cooperation with other ETH members. Please visit inside|out.

Mobile phone

Mobile Telephony is an additional service of ETH Zurich for mobile telephony and is based on the Swisscom Mobile Network. The service is available exclusively to employees of ETH Zurich. Orders, cancellation and modification for the Mobile Telephony Service are processed via the IT Shop All orders with cost implications always require the approval of the budget officer via ETHIS. Roaming […]

Voice mail

The answering machine (hereinafter referred to as voicemail) can be used as a classic answering machine with recording function, for announcements only without recording or as an out-of-office  announcement. It is also possible to listen to the messages from your smartphone or any other telephone. The following functions are included in the voicemail service: Answering machine […]


Phone guides Links to related instructions Voice communication (telephony) – Services & resources | ETH Zurich Voice Mail initial setup voice-mail-service-initial-setup-2016-en.pdf ( OpenScape CP600 Quick Reference Guide (     Further instructions Schnelleinstieg_OpenStage_40_SIP (PDF, 449 KB Telephony_Quick_Reference_Card_OpenStage_40_SIP (PDF, 440k) 

Web conferences and seminars

Web Conferencing can be used in the way of a bidirectional meeting between the attendees as well as a virtual seminar with a dedicated speaker/presenter (Webinars). If you want to create and run web meetings or webinars please contact us. We can provide and setup the necessary platform for you. Please use our Web form. […]