ITS Services for D-MTEC
ETH Zurich
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MTEC Service Desk
We are your first point of contact for all questions and issues concerning IT.
+41 44 632 06 06
servicedesk@mtec.ethz.ch
WEV
F 128.1
Weinbergstr. 56/58
8092 Zürich
Account management
ETH user account
Guest accounts
Leaving ETH
2 Factor authentication (2FA)
Communication
Microsoft Teams
Mobile phone
Telephony
Zoom
Email and calendar
E-Mail distribution lists
Email certificates
Mail filter with Mailcleaner
Outlook autocomplete list
Outlook calendar functions
Phishing and mail spoofing
Restore deleted emails/items
Room mailboxes
Share and delegate your mailbox
Shared mailboxes
Network
Internet abroad with eduroam
VPN
Wired network
Wi-Fi (Wireless LAN)
Printing
Add a printer (Windows)
Printer list
Printing
Services
Academic applications
Code Versioning and Repository
ETHIS
Remote desktop and remote apps
Scientific Compute Clusters
Software
Adobe Products
Getting software
Office 365
Software catalogue
Storage
Data exchange
Group public drive
macOS: Connect remote folder
polybox
Using external Cloud Services
Windows: Map network drive
Windows: Recover deleted files
Workplace
Apple devices
Windows: Personal data
Linux overview
Local administrator account
Purchasing procedures
Opening hours
Our main opening hours are
09:00 - 11:30, 14:00-16:30
If you cannot reach us outside of our opening hours, please contact the
ID Service Desk
or, in an emergency, the
Emergency Desk
Important links
IT Knowledge Base
Useful links
IT Service catalogue
Documents and publications