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Author: Margreth Stammbach

Getting software

Our computers are delivered with a standard set of managed applications. The current catalogue of common applications is listed below. Applications are deployed and maintained using Client deployment systems Software Standard Packages Unmanaged software Applications not available from Baramudi and the Appstore, as well as applications for private usage can be installed manually by the user, as long as: The application does not exist in the software catalogue The application is not in contradiction with the BOT […]

Apple devices

Our Apple devices (laptops and desktops) are delivered with a standard set of managed applications and customized automatically to fit in our IT environment. The current catalogue of common applications is listed below. Applications are deployed and maintained using a Client deployment system Software Standard Package macOS Sonoma (14.x) Adobe Reader Adobe Creative Cloud Cisco VPN ETH Printers Google Chrome Microsoft Remote Desktop Microsoft Teams Microsoft Office 365 Polybox Zoom Self Service We provide a self-service app […]

Share and delegate your mailbox

Delegate your mailbox Delegates are granted additional permissions, such as creating email messages or responding to meeting requests on your behalf. You can determine the level of access that the delegate has to your folders. You can choose a delegate in Outlook in the “File” tab, “Account Settings“, and then click “Delegate Access”, “Add” By default, when you add a delegate, the delegate has full access to your Calendar and Tasks folders. The delegate can […]

Email certificates

A personal user certificate is a digital file that is installed to your email application to enable secure email communication. With a certificate you are able to digitally sign your emails so the recipient can verify that the email was sent by you and the data is unchanged. Moreover you can encrypt your emails so that only your intended recipient can access the content of the message. Certificates can be ordered in the ETH network […]

Microsoft Teams

Teams is a “collaboration” tool with audio/video telephony function. We recommend teams for everyday communication in smaller working teams. Microsoft Teams is preinstalled on all Windows and macOS computers. On self-managed clients and mobile clients (e.g., Smartphones): https://teams.microsoft.com/downloads To use Microsoft Teams you have to order the Microsoft Cloud Subscription in the IT-Shop (see the instructions). Further instructions IT Knowledge Base: All about Microsoft Teams

Zoom

Zoom web conferencing supports you in working, collaborating, communicating, teaching and learning online. Create your ETHZ Zoom licensed account Upon initial registration via https://ethz.zoom.us/, a Zoom Licensed account is automatically created. The account includes the following features: Hosting meetings with up to 300 participants No time restrictions for meeting Breakout rooms Polling Get assigned as alternative host Local Recording Cloud Recording (may only be used in teaching context) Further instructions https://ethz.ch/services/de/it-services/katalog/multimedia/video-konferenz/zoom.html Legal information https://ethz.ch/services/de/it-services/katalog/multimedia/video-konferenz/zoom/rechtlich.html

Phishing and mail spoofing

What is phishing and spoofing email? Emails are referred to as phishing, e.g. try to steal passwords or spread a virus on a computer. A phishing email can be, for example, a fake invoice or an attractive offer. It often requires immediate action to get you to fill out a fake form, click the link to a fake website, or open an infected attachment. The goal of e-mail spoofing is to fake the sender of […]

Adobe CC on Windows devices

Windows ID-S4D MTEC Managed Order the License from the IT-Shop https://itshop.ethz.ch/ Once the Order is completed, you will get an E-Mail from Adobe telling you that you now have access to all Adobe Creative Cloud apps. Open the Adobe Creative Cloud Application, login with username@ethz.ch you will be forwarded to an Adobe ETH Login Page use again username@ethz.ch and your Mail Password. Install the Adobe Application that you need. Bring your own Device (BYOD) Order […]

Adobe CC on macOS

ID-S4D MTEC Managed Order the license from Software Shop https://itshop.ethz.ch/ according the general order procedure Once the order is completed, you will get an email from Adobe telling you that you now have access to all Adobe Creative Cloud apps. Install Adobe Creative Cloud App JAMF – ETH Self Service which will uninstall all existing Adobe applications. Open Adobe Creative Cloud login with username@ethz.ch you will be forwarded to an Adobe ETH Login Page use […]

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