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ITS Services for D-MTEC

MTEC Service Desk

We are your first point of contact for all questions and issues concerning IT.

  • +41 44 632 06 06
  • servicedesk@mtec.ethz.ch
  • WEV F 128.1 
    Weinbergstr. 56/58
    8092 Zürich

Search Posts

  • Account management
    • 2 Factor authentication (2FA)
    • ETH user account
    • Guest accounts
    • Leaving ETH
  • Communication
    • Microsoft Teams
    • Zoom
    • Adobe CC General Order Procedure
    • Mobile phone
    • Telephony
  • Email and calendar
    • Share and delegate your mailbox
    • Email certificates
    • Phishing and mail spoofing
    • Mail filter with Mailcleaner
    • E-Mail distribution lists
    • Room mailboxes
    • Shared mailboxes
    • Outlook calendar functions
    • Restore deleted emails/items
    • Outlook autocomplete list
  • Network
    • Wired network
    • Wi-Fi (Wireless LAN)
    • VPN
    • Internet abroad with eduroam
  • Printing
    • Printing
    • Printer list
    • Add a printer (macOS)
    • Add a printer (Windows)
  • Services
    • Scientific Compute Clusters
    • Code Versioning and Repository
    • ETHIS
    • Academic applications
  • Software
    • Getting software
    • Adobe Products
    • Software catalogue
    • Office 365
  • Storage
    • polybox
    • Data exchange
    • Group public drive
    • Windows: Map network drive
    • Windows: Recover deleted files
    • macOS: Connect remote folder
    • Using external Cloud Services
  • Workplace
    • Apple devices
    • Purchasing procedures
    • Windows: Personal data
    • Being abroad
    • Local administrator account

Opening hours

Our main opening hours are

09:00 - 11:30, 14:00-16:30


If you cannot reach us outside of our opening hours, please contact the ID Service Desk or, in an emergency, the Emergency Desk

Important links

  • ID CxS – Info Hub
  • IT Knowledge Base
  • Useful links
  • IT Service catalogue
  • Documents and publications
  • Imprint
  • © 2024 ETH Zürich