Category: Communication

Microsoft Teams

Teams is a “collaboration” tool with audio/video telephony function. We recommend teams for everyday communication in smaller working teams.  Microsoft Teams is preinstalled on all Windows and macOS computers. On self-managed clients and mobile clients (e.g., Smartphones): https://teams.microsoft.com/downloads To use Microsoft Teams you have to order the Microsoft Cloud Subscription in the IT-Shop (see the instructions). […]

Zoom

Zoom web conferencing supports you in working, collaborating, communicating, teaching and learning online. Create your ETHZ Zoom licensed account Upon initial registration via https://ethz.zoom.us/, a Zoom Licensed account is automatically created. The account includes the following features: Hosting meetings with up to 300 participants No time restrictions for meeting Breakout rooms Polling Get assigned as alternative host […]

Connect to RDS from a self managed Ubuntu laptop

The working package of xfreerdp is available in a repository on our server in order to connect to it you need to connect to your associated VPZ over VPN.   Please follow the instructions in the post “Installing Cisco AnyConnect Client Linux” to install the VPN client.   Example to connect to mtec VPZ(substitute mtec […]

Generate Short Web Adresses (URLs)

Within the ETH web pages we often face very long web addresses (URLs) that are hard to handle or even to add to an email body text (URLs gets sometimes split due to automatic line breaks etc.). Long URLs are also not suitable for printing media or posters where users have to type in the […]

Add a printer (Windows)

The required printers are already installed on your managed Windows computer. Add a printer manually Go to the search function which is located next to the start button and type \\pia01.d.ethz.ch  If you are prompted for username and password, authenticate with your ETH user name. Please activate the check-box Remember my credentials. Search for the […]

Voice mail

The answering machine (hereinafter referred to as voicemail) can be used as a classic answering machine with recording function, for announcements only without recording or as an out-of-office  announcement. It is also possible to listen to the messages from your smartphone or any other telephone. The following functions are included in the voicemail service: Answering machine […]

Mobile phone

Mobile Telephony is an additional service of ETH Zurich for mobile telephony and is based on the Swisscom Mobile Network. The service is available exclusively to employees of ETH Zurich. Orders, cancellation and modification for the Mobile Telephony Service are processed via the IT Shop All orders with cost implications always require the approval of the budget officer via ETHIS. Roaming […]

Telephony

The hardphone was until end of 2022 the standard landline telephone at ETH Zurich. With the migration to Softphone (UC), these will be replaced for the personal workstations. The Softphone (UC) is based on the product “OpenScape UC” from Unify, the supplier of our previous telephony solution. From the end of February 2023, all new employees […]

Web conferences and seminars

Web Conferencing can be used in the way of a bidirectional meeting between the attendees as well as a virtual seminar with a dedicated speaker/presenter (Webinars). If you want created an run web meetings or webinars please contact us. We can provide and setup the necessary platform for you.