Author: admin


What is a pull printing queue? A pull printing queue, also called a follow-me queue, starts with “card-” and is configured on pia01. This queue is geared towards all printers that support active job triggering. Print orders can be retrieved using the ETH Card. How long will my print jobs remain in the pull printing queue? The print jobs are held in and can be retrieved from the pull printing queue for a period of […]


You have to log in by swiping your  “ETH card”, now you can use the copy function of the device. How to copy Default screen on the printer Swipe your Card now. Press “use device functions” button Press the “OK” or the “copier” button Copy Screen Default setting is “black and white” for copy If you want to have a color copy, press the “full color” button Press “start” button.

Check for Windows Updates

On computers managed by us, we manage and monitor the correct patch level. The only thing you have to take care is to follow the order to reboot your machine once new windows updates have been installed. Please reboot your system as soon as possible to activate security related changes for your system. Please note that when working outside of the ETH, you have to first establish a VPN connection to the ETH network. Below we […]

Auto recovery files

The feature of AutoRecover will automatically save your working document in every specified minute, The Default is 10 Minutes.  How to quickly access the AutoRecover file location when you need to recover the lost document in Word, Excel and PowerPoint?  Windows Office 2013 / 2016 Path Replace wyssc with your Nethz Login Word: C:\Users\username\AppData\Roaming\Microsoft\Word Excel: C:\Users\username\AppData\Roaming\Microsoft\Excel PowerPoint: C:\Users\username\AppData\Roaming\Microsoft\PowerPoint Visio: C:\Users\username\AppData\Roaming\Microsoft\Visio Project: C:\Users\username\AppData\Roaming\Microsoft\Project macOS You can Access These Files with Go to Folder: Shift +  Command + G Or Alt Key […]

Installing local software and fonts

  In order to install software local on your computer you need admin privileges on your computer. For this, the account spadmin is used. Just leave the downloaded font/software in your “Downloads” directory and execute them there (If you tried to install software/fonts from another location except “Downloads” and received an error, copy/move the files to your “Downloads” directory and execute the software/font again). If a UAC prompt pops up use, the spadmin account to […]

vpn-macOS (workaround)

  This is a temporary Workaround if you use a Macbook on OSX 10.9 or 10.10. After January 9.  2018 the CISCO VPN Client will be updatet if you connected to the vpn, but the new Version 4.5.02036 is not compatible with OSX 10.9 and 10.10.   You have to use the integrated VPN Service on macOS How you add and configure the integrated VPN Service on macOS Open System Settings go to the Network Settings Create a […]